BOOKING TERMS
& CONDITIONS

Upon receipt of the completed booking form bookings for the Dray House self-catering accommodation availability will be checked and confirmed by email. The deposit of 30% should be paid immediately to secure the booking by bank transfer payable to Mrs L Hendry.
The remaining balance must be paid 2 months before the date of your arrival.
If the balance is not paid by the due date we reserve the right to cancel the booking and re-let
We do not guarantee to issue reminders for the balance payment.
A cancellation must be advised as soon as possible and every effort will be made to re-let the property.
For cancellations made by the Client within 1 month (30 days ) of the arrival date, the entire amount will be forfeit.
We strongly recommend you insure against cancellation.
The deposit is non-returnable. The transfer of your booking and payments to another date will be encouraged.
All bookings are from 4pm on the day of arrival until 11am on the day of departure.
Early arrivals or late departures may be available but only by prior arrangement, please ask.
The person detailed on the booking form as making the booking, certifies that he or she is authorised to agree the terms & conditions on behalf of all persons in the party and is a member of the party. No person other than those shown on the booking form may be accommodated unless confirmed in advance.
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We ask you to report and pay for any damage or breakage in the property during your stay.
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Guests are asked to leave The Dray House clean and tidy when vacating.
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A flat fee of £15 will be charged if we have to return any items left behind.
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We operate a no-smoking policy inside the property.
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Secure off-road parking is available for The Dray House guests.
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It is the intention of the proprietors that The Dray House provides a relaxing holiday environment.
Short Breaks
Short breaks of a minimum of two nights are available throughout the year, subject to availability. Longer minimum stays or full weekly rates may apply during selected holiday periods, Goodwood events and other high-demand dates. Any applicable minimum stay or rate will be confirmed at the time of booking.
Longer stays are also available, with rates by arrangement.
These terms confer upon the guests the right to occupy the unit for a holiday within the meaning of Section 9 of the Rent Act 1977.
Accessibility – Guests must mind the headroom when entering and exiting the building.
Whilst every care is taken to ensure that our website and literature are correct the proprietors cannot be held liable for any changes or alterations made. The proprietors are relieved of any liability from accidents to guests and any loss or damage to guests’ property.
The proprietors reserve the right to decline accommodation. The proprietors are entitled to reasonable access to the property.
By booking with us or through a third party, you accept and agree to these Booking Terms & Conditions in full. E&OE. August 2026.
